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What is your Return, Refunds and Exchange policy?
We are currently working on this, but here are the basics …
Refunds: If an item is defective, you accidentally ordered the wrong item, or the item just doesn’t work for you, let us know. We will assess refunds on a case-by-case basis.
Returns: If an item is defective, you accidentally ordered the wrong item, or the item just doesn’t work for you, let us know within 30 days of your purchase.
Exchanges: At the moment, we aren’t set up to process exchanges; however, you may return the item within 30 days of purchase, and then purchase the item you prefer.
How do you curate products? Can I request specific stationery?
We curate items based on market trends, customer demand, and our own refined tastes :) Some items may be more aesthetically pleasing, others may be highly functional, and still others are both. (We try to lean toward both).
We would love to hear from you about what items you’d like to see in our shop. Send us a note using the contact form at the bottom of this page, and we’ll do our best to source your favorites.
Do you offer product customizations & personalizations?
We do not offer customizations or personalizations at this time.
Do you sell products for children and youth?
Stay tuned! It’s on our radar.
Do you participate in local vendor markets?
We are based in Charlotte, North Carolina and intend to begin “popping up” at local vendor events in early 2026 (if not sooner). Stay tuned to our Events page and Instagram (@stn.o5) for announcements.
Do you offer bulk or wholesale stationery?
Not at this time.
Do you ship internationally?
At this time, we do not ship outside of the United States.